Frequently Asked Questions – FAQ

Questions related to the "Way to Music" project

o What is this all about?

The renewed website of Danubia Orchestra, which is a digital concert hall and the home of the live broadcasts of the orchestra at the same time. This is an old dream come true that we hope will bring people together through their enthusiasm for music. This video library of hundreds of items grouped by themes and emotions includes the former highlighted concerts, youth performances and online programs of the orchestra .

o How can I join?

It costs HUF 990 a month to enjoy the content unique worldwide.

 Questions about using the page

o I have a registration, but I cannot log in to the page. What should I do?

We recommend to use the login method that you selected at the registration (Google/Facebook/Entering e-mail and password). If the problem still persists, feel free to contact us here: utazenehez@odz.hu or in the chat widget.

o What happens if I have entered wrong passwords several times?

If you try to enter the site several times using non-matching passwords, the system will block you temporarily for a short time. The more the system detects this, the more time you are banned from entering. To avoid this, if not having registered with the credentials of your Google or Facebook account, you should choose a password as memorable though complex as possible. This can be a arbitrary combination of your favorite composer and their year of birth.

o What is a playlist?

A bunch of videos associated with your mood, festive occasions or momentous events, recommended by the editors of Danubia Orchestra. 

o How do I learn about new contents?

We send you newsletters regularly to tell you about our concerts, broadcasts and our latest online contents. Sign up for our newsletter here.

Questions about user account

o How do I subscribe to the newsletter if I forgot to do so at the registration?

You can sign up for our newsletter here.

o How long is my subscription/registration valid?

Your registration will not be canceled. Once the page becomes pay-per-view, the availability of video contents and online streams will be subject to a monthly subscription that you can cancel at any time. For details, see our General Business Conditions.

o How can I cancel my subscription?

You can cancel your subscription at any time in your profile.

Questions concerning sponsorship/supporting

o What is the difference between the Sponsor Circle and the corporate sponsorship?

Our sponsor circle has been created primarily for private persons. Find out more about the different levels of support available for the sponsor circle and join us if you want to become an active supporter of the orchestra. In exchange, we favour our supporters with different discounts.

Companies joining our sponsorship program to support the orchestra will enter an exclusive circle bound by the passion for classical music. 

For more information about the sponsor circle and corporate collaboration, please click.

Questions concerning the loyalty program

o How can I take part in the loyalty program?

To participate in the loyalty program, you will only need a registration. After registering, you can start collecting loyalty points, which you can redeem for a number of benefits. For more information on the loyalty program, visit: link

Questions concerning events/ticket purchase

o How can I buy tickets?

- You can buy ticktets in Concerts and tickets menu item on our webpage, next to the events listed, or at the concert programmes clicking on the Ticket button.
- In person, in Danubia Orchestra office (1033 Budapest, Laktanya Street 35. Doorbell: 2), or at the time of the concert in the following venues: Zeneakadémia, BMC, Danubia Szalon

o How do I learn about the next online stream?

We regularly send information about our new online events. Sign up for our newsletter here if you have not done so yet,